Thursday, 1 November 2012

Magical moments and creating joy!

Had a really long day yesterday at work but it had a certain few perks about it! Starting off with in the morning a family came in looking for me with a parcel and as soon as I saw the hand writing on it I knew it was from my boss from my previous job at Churchwood Valley!! This family had been given this parcel back in August when they went to visit Churchwood valley on holiday in Devon, and have held on to it until now to bring it too me, so sweet. Inside was a nice big bar of cadburys chocolate which I recognised is from Churchwood's store and a lovely card with a photo of my local beach, Wembury, and it was signed by all my former work colleges who wish me well and that they miss my joy around the place which brought a tear to my eye. It feels like a million years ago that I was last there but it was only four months. I had worked at that place for ten years and knew most of them for that long. Was so nice to see their hand writing and read all the comments, including Handy Andy's "don't get too fat on all that American food" made me laugh, typical men! Think it's time for another postcard to Churchwood V!! The family took a photo of me at work that they would email back to John and Shirley and afterwards the son whispered to his sister "I remember her from the shop on holiday now". Such a nice perk to the day and as they had asked a few cast members how to find me, they all wanted to see what was in the parcel too and they thought it was really sweet and happy the family found me. Many thanks to that family from Bristol!! 

Later on in the evening when I felt I had been working for 600 hours that day in the busy tea store, I had a big line of guests and tried to get them through as quick as possible because I don't like to keep them waiting, a fellow cast member was doing some Christmas shopping as she had lots of items, and showed me her ID to get magical discount, I asked where she worked, and she's from the California Disneyland, a manager of entertainment. What a cool job?! And at the end she asked for my managers name, I thought oh no, what did I do wrong? But she said its because she thinks I'm doing such a great job she wanted to let my manager know in writing. I was flattered and thanked her and gave her Tom's full name and then she could find him on some sort of magical network for Disney managers I guess. And soon enough, Tom came and found me later that night when I was STILL at work, and mentioned, "you made quite an impression today with a guest, check this out" and I read the email she had sent him, singing my praises "you have an outstanding cast member working with you in the UK pavilion, not only does she smile and greet each guest, but talks to them, about the merchandise, their day, their vacation and had different interaction with each guest instead of just repeating the same question each time" I said to Tom, please can I print that out and send to my mum to print out and keep :) 

Today at work I knighted a little guest called Owen and made a fuss of him, and then we had a sword fight and if course he won, whilst wearing our crowns. I was with them for a while and making his mum laugh a lot, then they went on their way. 20 minutes later I found out that they had told Bradley who was working in another store to tell Dee, my manager, that "Chloe has made our trip, she was so funny and really engaging with our son, we just wanted to make sure she knows it" :) it makes me so happy to hear nice comments like that, reminds me why I'm here, to spread the Disney Joy!! Dee and Sherry both said they should call me Joy from now on...considering changing my middle name to Joy at least!

And now Steph and Erika have arrived! We are checked into all star music resort and had a pizza and now getting to sleep before a whole day if magic kingdom joy tomorrow!! We are getting there for the 9am parade. And then they are coming with me to the cast preview of the New Fantasyland!! It's going to be magical, so happy to have my travelling Plymouth buddies with me!!

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