Training

Training seems like months ago now, but I must catch you all up!!

On our Discovery Day where we got a tour around Epcot and one last video from Walt Disney of how we are now part of the magic/legacy of Disney (emotional) we received our "earning my ears" ribbon that sticks onto our name badges and tells guests that we are in training. Obviously I wore this on my days training with Charly, Stephen and Daria (and for a little longer afterwards just for good measure!).  Training was good, at the end of every day I felt a little more confident and those registers didn't seem so scary! Day one was more of a tour backstage and lots of Elearning (where you have to sit through computer programmes informing you of rules selling alcohol and health and safety features in place at work etc (a tad boring but important of course).  Then day two was more of that plus practicing on a real register in the shop but having it on training mode so didn't interact with guests a whole lot apart from to say "sorry we are in training mode could you go to that register instead please" when they turned up at mine with arms full of merchandise to buy!! Day 3 was doing real live transactions with real live guests but with Charly my trainer right next to me so it was ok. And day 4 was a recap of everything with Daria and a test at the end to make sure I had remembered and understood all my training which I passes with flying colours :) All I wanted after this moment was lots of practice on the registers so I knew what I was doing...but my first assigned shift after training was over was "tasking" and "kidcot" for 2 hours which is what I just make sure all shelves are stocked on stage (in the shop) and kidcot is where kids come with there Epcot passport and Duffy bear cardbored cutouts to get them stamped and signed by me with a union jack, and all this is done sat next to Whinnie to Pooh and Tigger Two, who came over and played with us when it was quiet, amazing job!!